Privacy Policy

This privacy policy explains how Bikecnc ("we," "us," or "our") collects, uses, discloses, and protects personal data. We respect your privacy and are committed to safeguarding your personal information securely and confidentially.

By using our website, you agree to our privacy policy.

1. Collection of Personal Data

We may collect the following personal data during the booking process or when creating a user account:

• Name
• Contact information (email address, phone number, address, etc.)
• Gender
• Payment information depending on the chosen payment method through payment providers
• Other information you provide, such as your booking reviews

Additionally, for lessors:

• Information about the bikes you offer for rent, including additional provided information and imagery
• Company information (e.g., company name and address)
• Payment information for forwarding rental payments

Additionally, for lessees:

• Booking-related timeframes and other related data

2. Use of Personal Data

We use your personal data for the following purposes:

• Providing our services
• Facilitating communication between lessee and lessors
• Communicating with you
• Processing transactions
• Improving our services
• Complying with legal obligations

3. Protection of Personal Data

We implement appropriate technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure. Only authorized personnel on our part have access to your personal data, and only to the extent necessary for the purposes mentioned above.

4. Disclosure to Third Parties

The lessee's personal data is provided to the lessor as part of the booking and contract process. We only disclose your data to third parties when necessary to fulfill our obligations or legal requirements.

5. Data Retention

We process and store your personal data for as long as you use our services. Please note that the contractual relationship is a continuous obligation spanning several years.

If the data is no longer required to fulfill contractual or legal obligations, it will be regularly deleted unless its temporary retention is legally required.

6. Cookies

Our website uses cookies to enhance your user experience. Cookies are small text files stored on your device when you visit our website. These cookies allow us to collect information about your visit and optimize our website. You can disable cookies in your browser settings if you wish, but certain features of our website may not function properly if cookies are disabled.

7. Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., to collect information about the usage of our website. Google Analytics uses cookies to gather data such as the number of visitors, visited pages, and the duration of visits to our website. This information is anonymized and used to improve our website and services. Further information about the use of data by Google Analytics can be found in Google's privacy policies.

8. Social Media

Our website may provide links to social media platforms and features that allow you to share content on these platforms. When you use these features, your personal information may be collected by the respective social media platforms. Please review the privacy policies of these platforms to learn how your data is processed there.

9. Contact Form

When you use our contact form to send us an inquiry, we collect the information you provide to respond to your request. Your data is treated confidentially and not shared with third parties unless required by law.

10. Links to Other Websites

Our website may contain links to other third-party websites. Please be aware that we have no control over the privacy practices of these third parties and are not responsible for their privacy policies or practices. We recommend reading the privacy policies of these websites to understand how your data is processed there.

11. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. If you wish to exercise your rights, please contact us at [Contact Information].

12. Changes to this Privacy Policy

This privacy policy may be updated from time to time. The updated version will be published on our website.

13. Contact Us

If you have questions about the privacy policy or the processing of your personal data, please contact us at service@bikecnc.com.